Terms & Conditions

Last updated: December 2024

1. Service Description

Debt Step Change Global is a referral service. We are not a lender, debt solution provider, financial adviser, charity, or government organisation. We connect individuals with authorised and regulated UK firms.

2. No Advice Given

The information on this website is for general informational purposes only and does not constitute financial or legal advice. You should seek independent financial advice before entering into any debt solution.

3. Eligibility

Any eligibility checks on this website are indicative only. Actual eligibility will be determined by the authorised providers we connect you with, based on a full assessment of your circumstances.

4. No Guarantee

We do not guarantee acceptance for any debt solution or that any particular outcome will be achieved.

5. Third-Party Providers

We are not responsible for the actions, advice, or outcomes of third-party providers we refer you to. These providers operate under their own regulatory requirements and terms.

6. Disclaimer

Your home may be at risk if you do not maintain repayments on a mortgage or other debt secured against it. Debt solutions such as IVAs and DROs affect your credit rating. Entering into a debt solution is a significant financial decision.

7. Governing Law

These terms are governed by the laws of England and Wales.